If your ring doorbell 2 doesn t switch to infrared at night because of a porch light or street light here s a simple fix.
Ring doorbell camera not working at night.
I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off.
This is the doorbell 2.
My ring doorbell does work at night but the image quality isn t so great.
Your ring pro requires a power source that supplies a minimum of 16 volts ac.
They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere.
But if night vision is the most important this may not be the best camera for you.
The porch light is super bright.
However due to its popularity it is also one of the most common doorbells you hear about online when it comes to owners trying to troubleshoot theirs.
The ring device should be able to see through a window during the day.
My ring doorbell 720p works perfectly at night in color.
Ring doorbells are by far one of the best video doorbell solutions available with great resolution customer service app performance and usefulness and a monthly fee that isn t going to break the bank it pays for itself.
At night your powered ring device still uses advanced motion detection but also uses passive infrared pir to verify the motion.
I think this started with the new update to the app.
To check the voltage of your ring pro open the ring app select your ring pro and tap device health.
If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again.
Ring pro works fine for a couple of events and then stops working.
This is my second camera as i received a replacement because ring said the first camera was bad.
Power pro is installed everything else is working fine i have reset the camera.
If the ring isn t working for you there are certainly other night vision camera s you can purchase.
All i have to do to fix is pop open the battery door as suggested here and when it comes back works like a champ until daytime then the process starts again.
The light will go off but when it s dark the camera never initiates unless i do a live view.
If the camera is not responsive at all and no image can be seen while everything else functions properly on the ring video doorbell the camera is most likely at fault.
Night vision doesn t work.
Since windows block heat sources your ring device will not be able to accurately view or record through a window at night.
Thus you will need to replace the camera and the steps to do so can be found at this link.