Ring Solar Panel Not Charging Doorbell

You may need to try a different power outlet or micro usb charging cable if there are no charging lights on the battery. Next check that the adapter is securely inserted and there is no debris in the area. When i view the device under solar charger status there s just a message to add a solar device.

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Restart your router and run through the setup process again.

Ring solar panel not charging doorbell.

Solar panel not charging my doorbell. Hello i installed a solar charger for my doorbell 3 and its not working. If you were previously promised a replacement and never received it i recommend reaching out to our support team again. Ensure the position is strategic for several hours of direct sunlight each day and that there is no debris covering the panel.

Clearly something is wrong here the doorbell doesn t even know it is connected to a solar charger. The solar charger has never charged the doorbell despite facing the east and catching the morning sun. In the app the solar charger status is add a ring solar device. They can send one out to you as it s possible the old one got lost in the mail or the order may have been missed.

Your device s battery should certainly remain charged or at least improve time between necessary charges. When i installed it it said it was establised it gets sun from 7 am till 6 pm so whats going wrong. I ve doublechecked the invoice from ring and it for the video doorbell not video doorbell 2. Charge the battery for five to 10 minutes then reinsert it.

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