If you are seeking to purchase replacement parts not covered under our service warranty please contact our customer care center at 1 800 766 6786 so that we may check the availability and cost of the parts you seek to order.
Rooms to go warranty repair.
Contact rooms to go customer service.
This may include drawer handles cushion casings and cushion cores or other attached parts.
Rooms to go offers a one year limited warranty on most of the products we sell.
Items sold without a warranty include.
Delivery shipping delivery policy shipping area and estimated costs.
Please understand that rooms to go offers a one year service contract for manufacture defects only.
If the stain remains you should call rooms to go customer service at 1 800 766 6786 and if rooms to go determines that this limited warranty applies rooms to go will send a representative to attempt to clean the stained area and re apply the forcefield leather protectant to any cleaned area at no charge.
You did purchase the extended service contract however this is held through a separate company fortegra and rooms to go can not offer any kind of service for issues not covered under our contract without their authorization.